3 ways to humanize your recruiting chatbot

AI Recruiting Platform All-in-One AI Sourcing Tool Their chat-based job matching can help you widen your talent pool by finding the most suitable candidate for a particular opening. After a candidate initially chats with HireVue’s HR chatbot, HireVue continues...

What are Customer Service and Customer Support?

Step-By-Step Guide: How to Handle Customer Complaints This opens up the opportunity for you to further listen to them, while hopefully giving them the understanding that you want to actually hear what they have to say. But that doesn’t mean that you have to keep the...

Measuring AI ROI: A Project Manager’s Guide to Success

3 Ways To Boost ROI With AI for Business A 2022 Deloitte study found that 74% of companies see customer service and experience as a top area for AI returns, highlighting the importance of non-financial metrics. This article aims to equip executives with the tools and...